Cookie Policy

Last updated: Mar 28, 2025

Introduction

This Cookie Policy explains how ChatGuard ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website and mobile application (collectively, the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, ChatGuard) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (such as advertising, interactive content, and analytics).

Cookies We Use

We use the following types of cookies:

Essential Cookies

These cookies are strictly necessary to provide you with services available through our Service and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Service, you cannot refuse them without impacting how our Service functions.

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us know which pages are the most and least popular and see how visitors move around the Service. If you do not allow these cookies, we will not know when you have visited our Service.

Functionality Cookies

These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our Service. If you do not allow these cookies, then some or all of these services may not function properly.

How We Use Cookies

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Service. Third parties serve cookies through our Service for advertising, analytics, and other purposes.

Specifically, we use cookies and other tracking technologies for the following purposes:

  • To enable you to log in and maintain a session
  • To store your preferences and settings
  • To improve the performance and reliability of our Service
  • To analyze how our Service is used so that we can improve it
  • To personalize your experience
  • To provide you with relevant advertising

Your Cookie Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

You can also set your browser to:

  • Be notified when cookies are being placed on your device
  • Automatically reject all cookies
  • Delete cookies when you close your browser

Mobile Application

For our mobile application, we use technologies similar to cookies, such as local storage and device identifiers, to recognize you and provide a personalized experience. You can manage these through your device settings.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:
privacy@chatguard.eu